Let’s be honest – asking for a bill shouldn’t feel like we’re asking for state secrets. But time and again, when we ask a business to simply send us their energy bill, it triggers an unexpected wild goose chase.
And that’s… weird.
Because the bill should be the easiest place to start.
At Vester, we always begin with the bill and no, it’s not some weird form of energy admin hazing. It’s because your bill holds the keys to everything we need to start saving you money faster. Usage patterns. Site-specific rates. Standing charges. Pass-through costs. Incumbent suppliers. Contract clues. You name it – it’s in there.
But here’s the rub: too many businesses can’t actually find their bill.
Not quickly. Not easily. Not at all.
So, where is your energy bill?
It’s a fair question. And the answer is usually: no one knows.
Sometimes it’s paper, sometimes it’s digital. Sometimes it’s in finance, sometimes it’s with facilities. Sometimes it’s in someone’s inbox from five years ago. Sometimes it’s buried inside a supplier portal no one can log into anymore. And when we ask for it, there’s often an awkward silence or a “we’ll get back to you” that never comes.
This isn’t just poor admin – it’s a design feature of the broken system.
Energy suppliers benefit from you not knowing who sees the bill, or how much you’re really paying. If you don’t know what’s in the bill, you don’t question it. If you don’t know who owns the login, you don’t switch. And if you can’t access the data, you can’t take control.
That’s not a bug. That’s sludge.
And it’s working exactly as intended.
Why this matters – and what to do about it
If you can’t find your bill, you’re not alone. Genuinely. The majority of the businesses we speak to don’t know where theirs is either. It’s frustrating, but it’s also incredibly telling.
So here’s the deal:
- If you can find your bill – brilliant. Send it over and we’ll get to work.
- If you can’t – tell us that too. We’ll help you track it down, decode the access maze, and even deal with suppliers on your behalf. Because without your bill, you’re flying blind. With it, you’re back in control.